Tier 1 fraud is automated.
Tier 2/3 cases still take hours.
Rig gives investigators AI-assisted case management — so complex cases close in minutes, not days.
Input
User ID:13242
Investigate
→
Rig Agent Reasoning
Pull transaction history
Cross-reference patterns
22 queries, 8 tables
Compile evidence pack
→
Output & Actions
7 anomalous patterns, $84k total
Evidence pack + escalation to compliance team
4 min
per complex case vs 3 hrs
$84k
Flagged in one investigation
60x
Faster case resolution
See how Rig handles a tier 2 dispute investigation
From case ID to structured evidence pack — no analyst required.
Rig Agent Outputs
Select Workflow
Credit Dispute ID Theft Assessment50
Fraud Agent21
CS Conversation Quality Review3
Weekly Active Users8
Enter User ID
User ID
v1
▶ Run
Agent working...
Checking ID match✓
Reviewing logs✓
Finding transactions✓
Reading SOP✓
Case Overviewcompleted
User ID:14457727
Fraud Score:+12
Ruling:RECOMMEND BAN
Rationale: PII mismatch, device anomaly & rapid transaction pattern. Recommend immediate suspension.
Fraud Indicators (4)
1. PII MismatchPRO+4
Name/DOB mismatch across KYC and Plaid data
2. Device AnomalyPRO+3
Emulator signatures detected
3. Velocity TriggerPRO+3
12 txns in 2 hours, above threshold
4. IP GeolocationPRO+2
IP inconsistent with registered address
Evidence681 records
User Profile
user_id14457727
first_nameJosh
last_nameValentine
Card Data
card_stateclosed
balance$0
Device Log
deviceemulator
fingerprintanomalous