Security

    Control access to your systems and data

    Role and row-level access, an audit trail and SOC 2 Type 2 cover people, reports and agents. Run Rig on your own warehouse, hosted in the EU or US, in a private cloud or on-premise.

    Govern who can see what

    Role-based and row-level access protect sensitive numbers. Governed definitions and an audit trail make the source and use of your data easier to follow.

    Choose where your data lives

    Use your own warehouse or choose EU or US hosting, private cloud or on-premise deployment. Agree residency and deployment requirements with our engineers before connecting systems.

    Review the evidence

    Ask our team for the SOC 2 Type 2 report, current security documentation and sub-processor details as part of your systems review.

    Security documentation, in one place

    Review our controls and the providers that support the platform.

    Open the trust centre
    View sub-processors
    ProviderPurposeRegion
    MotherDuckIsolated per-tenant data warehouses for Rig-hosted customers. Not engaged where you connect your own warehouseUS (default), EU for enterprise or custom deployments
    Amazon Web Services (AWS)Application hosting, context cache and secrets managementEU / US
    SupabaseUser accounts and conversation cacheEU
    LangfuseLLM traces and reasoning logsEU
    SentryError monitoringEU
    PostHogProduct analytics (team emails and user IDs)EU
    NangoAuthentication and API calls for permitted integrationsUS
    OpenAI, LLCLLM inference, for Rig-hosted LLM key customers only. Provisioned per tenant with zero data retention enabledUS

    Common questions

    How does data move into Rig?

    Rig syncs connected systems on a schedule into one governed space, or works on your existing warehouse. Agree the refresh schedule for your use case with our engineers.

    Do we keep our integration tool?

    Yes. For a record that must move the moment something happens, keep your integration tool. Rig gives reports and agents access to data from several systems. Rig Map can show those integration flows too.

    Can we use our own warehouse?

    Yes. Bring Snowflake, BigQuery or Postgres, or use a Rig-hosted warehouse. We agree the hosting and access model with your team.

    SOC 2 Type 2EU and US hostingRole-based accessYour warehouse or ours

    Talk to Rig

    What work do you want to improve?

    Tell us where your team spends time, loses money or needs better information.
    In a 30-minute call, we’ll discuss the data and systems work that could help.

    Talk to an engineerUse the platform with your team, or add our engineers.